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Pro · Professionals

Full curriculum document

Working professionals upskilling into AI while employed

6 units310 guided hours6 months · part-timeAdvanced · professional levelCompetency-based · portfolio-assessed

Contents · 6 units

  1. 1AI foundations for practitionersPRO-U1 · Month 1 · 40 GLH · Internal portfolio
  2. 2Prompting & structured output in productionPRO-U2 · Month 2 · 50 GLH · Internal portfolio
  3. 3Build with LLMs & RAGPRO-U3 · Month 3 · 60 GLH · Internal portfolio
  4. 4Automation & agents at workPRO-U4 · Month 4 · 55 GLH · Internal portfolio
  5. 5Evaluation, safety & cost controlPRO-U5 · Month 5 · 50 GLH · Internal portfolio
  6. 6Ship it responsibly at workPRO-U6 · Month 6 · 55 GLH · Portfolio + exam

Overview & approach

You already solve real problems at work — the fastest way to add AI is to attach it to one of them. Pro starts from a genuine problem in your role and builds the smallest AI capability that measurably improves it.

The first-principles learning loop

  1. 1Problem
  2. 2Understanding
  3. 3Reasoning
  4. 4Design
  5. 5Implementation
  6. 6Testing
  7. 7Reflection
  8. 8Improvement

Every unit runs this loop, then goes round again — deeper each time.

Competencies & responsible practice

Core competencies

  • Communication & collaboration
  • Critical thinking & problem solving
  • Creativity & imagination
  • Citizenship
  • Digital literacy
  • Learning to learn
  • Self-efficacy

Ethics & responsible practice

  • Digital citizenship & online safety
  • Data protection & privacy
  • AI ethics, bias & fairness
  • Environmental sustainability (compute cost)
  • Financial literacy & entrepreneurship
  • Inclusion & accessibility
  • Mental well-being & healthy screen habits
  • Career & life skills

The 6 units in full

1

PRO-U1 · Month 1 · 40 GLH · Internal portfolio

AI foundations for practitioners

Strand: Applied AI literacy

Key inquiry: “For a real task in my job, is AI the right tool — and which shape of AI fits?”

You ship: A capability map for your role: where AI helps, where it doesn’t, and the first target.

LO1 · What AI is good at

  • • Match tasks to AI shapes (summarise, extract, classify, draft, answer)
  • • Judge where a confident wrong answer is unacceptable

LO2 · Prompting well

  • • Design, test and version prompts like real code
  • • Get reliable structured output and validate it

Core competencies

  • Critical thinking & problem solving
  • Digital literacy
  • Learning to learn

Ethics & responsible practice

  • AI ethics, bias & fairness
  • Data protection & privacy

Hands-on practice

  • Audit your week for AI-suitable tasks and rank them.
  • Build a prompt that reliably produces usable structured output.
  • Reflection: where would you keep a human in the loop, and why?

Proficiency (Emerging · Proficient · Expert)

EmergingMaps tasks to AI with support.
ProficientDesigns reliable prompts independently.
ExpertProduces a sharp, defensible capability map for a real role.
2

PRO-U2 · Month 2 · 50 GLH · Internal portfolio

Prompting & structured output in production

Strand: Applied prompt engineering

Before this unit: An AI capability map (Unit 1).

Key inquiry: “How do we get reliable, machine-usable output from a model — every time, not just once?”

You ship: A versioned prompt system that produces validated structured output, with a small eval set.

LO1 · Reliable prompting

  • • Design, test and version prompts like real code
  • • Get structured output and validate it against a schema

LO2 · Evaluation

  • • Build a small evaluation set for the task
  • • Measure reliability and improve the weak cases

Core competencies

  • Critical thinking & problem solving
  • Digital literacy
  • Self-efficacy

Ethics & responsible practice

  • Data protection & privacy
  • AI ethics, bias & fairness

Hands-on practice

  • Turn a flaky prompt into a reliable, versioned one.
  • Validate structured output and handle the failure cases.
  • Build a 20-case eval set and track a score over versions.

Proficiency (Emerging · Proficient · Expert)

EmergingWrites reliable prompts with support.
ProficientVersions prompts and validates output independently.
ExpertShips a measured prompt system colleagues can reuse.
3

PRO-U3 · Month 3 · 60 GLH · Internal portfolio

Build with LLMs & RAG

Strand: Applied generative AI

Before this unit: A reliable prompt system (Unit 2).

Key inquiry: “How do I make a general model answer reliably from my organisation’s own data?”

You ship: A RAG assistant over real work documents, with an evaluation harness.

LO1 · Retrieval

  • • Build an embeddings + retrieval pipeline over a real corpus
  • • Chunk, index and evaluate retrieval quality

LO2 · Reliability

  • • Mitigate hallucination, injection and data-leakage risks
  • • Measure answer quality with an evaluation set

Core competencies

  • Critical thinking & problem solving
  • Digital literacy
  • Self-efficacy

Ethics & responsible practice

  • Data protection & privacy
  • AI ethics, bias & fairness

Hands-on practice

  • Ship a RAG assistant over a real (safe) document set.
  • Red-team it for leakage and prompt injection.
  • Build an eval set and defend your quality numbers.

Proficiency (Emerging · Proficient · Expert)

EmergingBuilds a working RAG assistant.
ProficientAdds evaluation and handles edge cases independently.
ExpertShips a hardened, evaluated assistant colleagues rely on.
4

PRO-U4 · Month 4 · 55 GLH · Internal portfolio

Automation & agents at work

Strand: Applied automation

Before this unit: A working RAG/LLM feature (Unit 3).

Key inquiry: “Where can autonomy safely remove real work — and where must a human stay in control?”

You ship: An automation or agent that removes a recurring task, with guardrails and logging.

LO1 · Tool use & guardrails

  • • Give a model tools and orchestrate a multi-step task safely
  • • Add checkpoints, retries and human-in-the-loop controls

LO2 · Observability

  • • Log, trace and cap the cost of an automation
  • • Measure time saved and error rate honestly

Core competencies

  • Critical thinking & problem solving
  • Self-efficacy
  • Communication & collaboration

Ethics & responsible practice

  • AI ethics, bias & fairness
  • Career & life skills

Hands-on practice

  • Automate one recurring task and measure hours saved.
  • Add guardrails and a kill switch; test them.
  • Instrument cost and errors; set a hard budget.

Proficiency (Emerging · Proficient · Expert)

EmergingAutomates a task with support.
ProficientAdds guardrails and observability independently.
ExpertShips a safe, measured automation adopted by the team.
5

PRO-U5 · Month 5 · 50 GLH · Internal portfolio

Evaluation, safety & cost control

Strand: AI evaluation & operations

Before this unit: A working AI feature or automation (Units 3–4).

Key inquiry: “Before this touches real work, how do we prove it is good enough — and keep it affordable and safe?”

You ship: An evaluation harness plus a cost-and-safety report for your AI feature.

LO1 · Evaluation

  • • Define quality metrics and build an evaluation set
  • • Catch regressions before they reach real users

LO2 · Safety & cost

  • • Red-team for harmful output and data leakage
  • • Cap and monitor cost per request

Core competencies

  • Critical thinking & problem solving
  • Self-efficacy
  • Citizenship

Ethics & responsible practice

  • AI ethics, bias & fairness
  • Environmental sustainability (compute cost)

Hands-on practice

  • Build an eval that fails when quality drops.
  • Red-team the feature for unsafe or leaked output.
  • Set a cost budget and alert when it is exceeded.

Proficiency (Emerging · Proficient · Expert)

EmergingEvaluates with support.
ProficientBuilds evals and controls cost and safety independently.
ExpertShips an evaluated, safe, cost-bounded feature.
6

PRO-U6 · Month 6 · 55 GLH · Portfolio + exam

Ship it responsibly at work

Strand: Deployment & responsible AI

Before this unit: An evaluated AI feature or automation (Units 3–5).

Key inquiry: “What does it take to put this in front of colleagues or customers — safely and to standard?”

You ship: A deployed AI tool with monitoring, a model/product card and an adoption plan.

LO1 · Deploy & monitor

  • • Deploy with monitoring, access control and a rollback plan
  • • Apply data-protection and security requirements

LO2 · Communicate

  • • Document limits, risks and an ethical-use policy
  • • Pitch adoption to stakeholders with evidence

Core competencies

  • Communication & collaboration
  • Citizenship
  • Self-efficacy

Ethics & responsible practice

  • Data protection & privacy
  • AI ethics, bias & fairness

Hands-on practice

  • Deploy the tool with monitoring and a rollback plan.
  • Write a model/product card covering risks and limits.
  • Pitch adoption to your team or manager with the numbers.

Proficiency (Emerging · Proficient · Expert)

EmergingDeploys with basic monitoring.
ProficientAdds responsible-AI docs and a validated rollout.
ExpertShips a production tool adopted at work with a strong case.

What you walk away with

A portfolio of 6 real, shipped artefacts — one per unit, assessed to standard.

  1. 1 A capability map for your role: where AI helps, where it doesn’t, and the first target.
  2. 2 A versioned prompt system that produces validated structured output, with a small eval set.
  3. 3 A RAG assistant over real work documents, with an evaluation harness.
  4. 4 An automation or agent that removes a recurring task, with guardrails and logging.
  5. 5 An evaluation harness plus a cost-and-safety report for your AI feature.
  6. 6 A deployed AI tool with monitoring, a model/product card and an adoption plan.

Proficiency rubric (Emerging → Expert)

Proficiency levelWhat the evidence shows
EmergingCompletes the work with guidance; the artefact functions for the core case and the practitioner can explain what it does and why.
ProficientWorks independently, handles real-world edge cases, evaluates the result, and justifies design decisions from first principles.
ExpertDelivers work adopted by real users or partners, reasons explicitly about trade-offs — cost, risk, safety — and extends beyond the brief with original contribution.
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